Emergency Messaging

原文（中文）

An emergency management cloud server operative to be communicatively coupled to a user device and to a plurality of emergency service provider (ESP) terminals at a plurality of ESPs, the emergency management cloud server configured to: identify a user in an emergency, the user associated with the user device; obtain a location of the emergency, the location generated by the user device; determine an ESP, from the plurality of ESPs, that can provide an emergency response to the location based on the location being within a service area of the ESP; provide a prompt at an ESP terminal of the ESP to initiate communication with the user device via the emergency management cloud server; receive an input from the ESP terminal in response to the prompt; and initiate a real time messaging session between the user device and the ESP terminal in response to the input.