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FAULT ESCALATION ENGINE

发明专利审中
9浏览
15权利要求 · 2 独立
§ Ⅰ

卷宗概要

发明人

Benjamin CHEUNG; Neelam BHAT

IPC 分类

G6F 11/7

CPC 分类

G6F11/772G6F11/709G6F11/793

A processing system includes a memory storing a program of instructions, and a processor coupled to the memory and configured to execute the program of instructions. The processor monitors a network, which includes a plurality of devices, for alarms generated by the plurality of devices. The alarms are associated with alarm conditions, and the processor assigns the alarm conditions associated with received alarms to escalation-type categories based on Support Vector Machine learning analysis of alarm characteristics of the alarm conditions. The processor also determines whether a first alarm condition associated with a first received alarm satisfies a first escalation criterion associated with a first escalation-type category to which the first alarm condition has been assigned, and triggers an escalation action in response to determining that the first alarm condition satisfies the first escalation criterion.

原文(中文)

A processing system includes a memory storing a program of instructions, and a processor coupled to the memory and configured to execute the program of instructions. The processor monitors a network, which includes a plurality of devices, for alarms generated by the plurality of devices. The alarms are associated with alarm conditions, and the processor assigns the alarm conditions associated with received alarms to escalation-type categories based on Support Vector Machine learning analysis of alarm characteristics of the alarm conditions. The processor also determines whether a first alarm condition associated with a first received alarm satisfies a first escalation criterion associated with a first escalation-type category to which the first alarm condition has been assigned, and triggers an escalation action in response to determining that the first alarm condition satisfies the first escalation criterion.