GENERATING RESPONSES TO QUERIES USING ENTITY-SPECIFIC GENERATIVE ARTIFICIAL INTELLIGENCE AGENTS
개요
출원인
Microsoft Technology Licensing, LLC
발명자
Achyuthan Jootoo Ramesh Bapu; Shilpi Agrawal; Michaela C. Jillings; Christopher Wright Lloyd, II; Jeremy Keane Owen; Yunxiang Ren; Ko-Cheng Wang; Xinyu Wang; Haichao Wei
IPC 분류
CPC 분류
Techniques for generating AI-powered responses tailored to a specific entity's communication style. The techniques involve selecting a particular AI agent associated with an entity, receiving a user query, and generating an embedding from it. This embedding is used to retrieve relevant content from the entity's knowledge database. The entity's communication type is then determined. A large language model (LLM) prompt is created, combining the retrieved content and instructions to apply the entity's communication style. This prompt is submitted to an LLM service, which generates an output. A response based on this output is returned to the user. The techniques enable the creation of AI-generated responses that are both informative and aligned with the entity's preferred communication style, enhancing the consistency and effectiveness of AI-powered customer interactions or information dissemination for the entity.
원문 (중국어)
Techniques for generating AI-powered responses tailored to a specific entity's communication style. The techniques involve selecting a particular AI agent associated with an entity, receiving a user query, and generating an embedding from it. This embedding is used to retrieve relevant content from the entity's knowledge database. The entity's communication type is then determined. A large language model (LLM) prompt is created, combining the retrieved content and instructions to apply the entity's communication style. This prompt is submitted to an LLM service, which generates an output. A response based on this output is returned to the user. The techniques enable the creation of AI-generated responses that are both informative and aligned with the entity's preferred communication style, enhancing the consistency and effectiveness of AI-powered customer interactions or information dissemination for the entity.