SYSTEMS AND METHODS FOR PROVIDING AUTOMATIC ISSUE RESOLUTION

원문 (중국어)

Systems, apparatuses, methods, and computer program products are disclosed for providing automatic issue resolution at a point-of-sale (POS). An example method includes receiving a transaction attempt at a POS, where the transaction attempt is associated with a payment account of a user. The example method further includes determining whether the transaction attempt should be declined, where determining whether the transaction attempt should be declined comprises determining at least a first transaction declination reason associated with the transaction attempt and determining whether the transaction declination reason is comprised in a transaction declination exception set associated with the payment account. The example method further includes, in response to determining that the first transaction declination reason is comprised in the transaction declination exception set, authenticating the user based on a mobile driver's license associated with the user and, in response to successfully authenticating the user based on the mDL, allowing the transaction attempt.