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上海广慈纪念医院有限公司

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№ CN122987938AInvention
Unknown

基于智能的多种渠道反馈数据计算方法、系统及存储介质

本发明涉及基于智能的多种渠道反馈数据计算方法、系统及存储介质，涉及数据处理的技术领域，其包括：采集用户所录入的检测音频与用户所填写问卷的检测图像信息；将检测音频转换为检测文本；从检测图像信息中识别出填写文本与检测评分等级；将填写文本与检测文本进行处理以形成标记文本；采用NLP模型对标记文本进行语义解析得到标记语义，并使用主题模型算法对标记文本进行分类形成标记主题；通过对标记语义进行情绪识别得到标记评分，并将标记评分、标记主题以及检测评分等级作为标记交互结果；结合标记交互结果与预设的图表模板形成检测图表进行上传。本申请具有提高数据处理的效率的效果。

❖上海宜云健康管理咨询有限公司; 上海广慈纪念医院有限公司姚静静; 谢卓君; 韦嘉玲; 王思嘉Oct 27, 2026§ 3/10 ClaimsG06F 40/30 (2020.01), G06Q 30/0203 (2023.01), G06V 30/412 (2022.01) +5